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Your customers are the heart of your business. Thus, your customer service is the force that makes it beat. You’ll need to constantly think of ways to improve your customer service if you want to keep faithful people flocking to your business. The following are some subtle ways to improve customer service that you may have not considered. Hire Quality People Providing excellent customer service to your customers starts with the people you hire. You will need to ensure that you hire quality people if you want to give your customers the quality service they deserve. Therefore, you’ll need to use practices that help you vet your new employees better. For example, you can set requirements for applicants such as …


If you have a small business website, you know how important it is to make use of a blog on a consistent basis. Blogs are an excellent way to give your business credibility and help with the SEO performance of your website. Moreover, blogs are an integral part of any content marketing strategy. Blogs are useful to provide your customers with fresh, relevant content and keep them going back. If you are currently blogging, you should ask yourself the following questions. What kinds of topics are you currently writing about? How much success have you had? If you aren’t blogging, now is a good time to get started with inbound marketing and take the first steps in the right direction. …


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